The pressure to hit tight deadlines, control costs, and gain end‑to‑end visibility across logistics operations keeps rising. For fleet managers, dispatchers, and back-office teams, the challenge is familiar: scattered data across multiple systems, too much manual work, and low predictability. This is where integrating Sensatta ERP with Meu Rastreio makes a difference—connecting orders, invoices, shipping, and tracking in a single, automated, measurable flow.

In this article, you’ll learn how to maximize results with Sensatta ERP + Meu Rastreio Automated Integrations, with practical tips to cut rework, boost efficiency, and make decisions based on real operational data.

Why integrate Sensatta ERP with Meu Rastreio

• Eliminate data silos between finance/admin (ERP) and logistics (delivery orchestration and tracking).
• No duplicate typing between ERP and logistics.
• Real-time delivery status without phone calls.
• Centralized, auditable documents and events.
• Aligned fiscal and operational flows (order → shipping → transport → Proof of Delivery → invoicing).

With Meu Rastreio’s connector for Sensatta ERP, critical data flows automatically, reducing errors, accelerating the order-to-delivery cycle, and giving a 360° view of logistics performance.

Key challenges the integration solves

• Lack of visibility: difficulty seeing the real status of each delivery, impacting SLA and customer service.
• Manual rework: repeated typing of orders, invoices, and events across different systems.
• Data inconsistencies: unstandardized records and codes causing routing and billing errors.
• Low predictability: without unified data, it’s hard to measure OTIF, lead time, and cost per delivery.
• Limited scalability: manual processes don’t keep up with demand peaks.

How the integration works (technical view without the headache)

Synchronized objects and events

• Sales orders and shipping: automatic import from ERP to Meu Rastreio.
• Invoices and documents: Brazilian fiscal documents (NFe, CT-e, MDF-e) linked to deliveries.
• Master data: customers, carriers, freight tables, cost centers, branches.
• Routing and loading: volumes, weights, dimensions, and delivery time windows.
• Tracking and events: real-time status updates (in transit, attempted, delivered, returned).
• Proof of Delivery (POD): photos, digital signature, and geolocation sent back to the ERP.
• Returns and re-deliveries: events and reasons recorded and reconciled with the original order.

Integration protocols and modes

• REST API: standardized endpoints for reading/writing data.
• Webhooks: event triggers (e.g., delivery completed) to update Sensatta ERP instantly.
• EDI/spreadsheets: SFTP or structured file imports when needed.
• Logging and audit: full event trail for support and compliance.

Security and compliance

• In-transit encryption (TLS) and token/API key authentication.
• Role-based access and segregation (IT, logistics, finance).
• Auditable logs and alignment with data protection guidelines (LGPD and similar regulations).

Strategies to get the most from your integration

1. Set KPIs from day one Map indicators fed by the integration and set clear targets:

• OTIF (On Time In Full)
• SLA by ZIP code/region
• Order-to-delivery lead time
• Cost per delivery and per mile
• Event rate (damage, refusals, returns)
• NPS or CSAT from recipients Configure Meu Rastreio dashboards and alerts for continuous monitoring.

2. Standardize master data and codes Data quality is the foundation of good automation:

• Unify customer, SKU, and carrier codes.
• Normalize addresses and ZIP codes (avoid inconsistent abbreviations).
• Enforce standardized units of measure (weight/volume).
• Validate tax codes and fiscal integrations according to your operation.

3. Automate critical business rules

• Routing based on delivery windows and vehicle constraints.
• Carrier allocation by region, SLA, and cost.
• Capacity checks and load consolidation.
• Proactive communications: SMS/WhatsApp/email at key events.
• Exception workflows: damage, consignee unavailable, credit holds.

4. Build a Control Tower for exceptions Instead of monitoring 100% of deliveries manually, focus only on what’s off pattern:

• Delays and SLA risk
• Recurring critical events
• Returns and re-deliveries above normal
• Routes underperforming vs. targets Set up email or corporate chat alerts to act quickly.

5. Digitize POD and accelerate invoicing With digital proof of delivery (photos, signature, geolocation), system updates happen automatically. This:

• Cuts reconciliation time
• Avoids disputes with customers
• Brings forward invoicing and receivables

6. Do freight reconciliation and audits Use route data, weight/volume, and freight tables to compare invoice vs. contract:

• Identify off-table charges
• Detect re-deliveries and unagreed dwell hours
• Generate reports for carrier negotiations

7. Invest in training and change management

• Train shipping, drivers, and back office.
• Create digital playbooks and checklists.
• Track user adoption and remove obstacles quickly.

Practical use cases

B2B distributor with high daily volume

• Challenge: many invoices per route, manual tracking, and delivery discrepancies.
• Strategy: integrate orders/NFe from Sensatta → Meu Rastreio; automatic routing; digital POD.
• Expected result: fewer address-related events, real-time visibility for customer service, and faster delivery closure for invoicing.

Omnichannel e-commerce

• Challenge: balancing in-house deliveries and carriers while honoring delivery promises.
• Strategy: automatic carrier allocation by SLA/cost, customer-facing tracking links, and delivery webhooks back to the ERP.
• Expected result: SLA improvement and better customer experience with proactive communications.

Manufacturer with dedicated fleet

• Challenge: complex route planning and strict receiving windows.
• Strategy: load consolidation, constraint-based routing, and an exceptions Control Tower.
• Expected result: fewer empty miles and higher predictability on time windows.

3PL operator

• Challenge: multiple clients, different business rules, and consolidated visibility.
• Strategy: account segmentation, SLA policies, and client-level reporting.
• Expected result: centralized governance and demonstrable contract performance.

Common integration mistakes (and how to avoid them)

• Trying to integrate everything at once: prioritize high-impact flows (order → shipping → POD) and evolve in sprints.
• Ignoring data quality: clean master data and validate addresses/ZIP codes before go-live.
• Not involving key areas: include logistics, tax, IT, finance, and customer service in the flow design.
• Lack of monitoring: configure health checks, logs, and alerts to keep stability after go-live.
• Leaving users for last: frontline training and support make automation real.

Metrics and BI to run day-to-day operations

• Capacity and utilization by vehicle/route
• Dock, loading, and door-to-door cycle time
• Variable costs per delivery and by region
• Heat map of events and re-deliveries
• SLA trend by carrier
• ETA forecasting based on history and delivery windows With integrated data, both tactical decisions (route adjustment) and strategic ones (carrier mix, freight policy) become faster and better informed.

Step-by-step to get started with Sensatta + Meu Rastreio

1. Diagnosis and goals: align business objectives and KPIs.
2. Data mapping: master data, orders, documents, and events.
3. Sandbox validation: certify the integration with test data.
4. Business rules: routing, carrier allocation, communications.
5. UAT with key users: simulate from order to POD.
6. Assisted go-live: close follow-up during the first cycles.
7. Continuous operations and evolution: monitor KPIs, fine-tune rules, and expand integrations.

Meu Rastreio differentiators in the Sensatta ERP integration

• Ready-to-use connector for Sensatta and modern APIs for customizations.
• Status and POD webhooks to update the ERP in real time.
• Smart routing with time windows and operational constraints.
• Exceptions Control Tower and proactive alerts.
• Digital POD with evidence (photo, signature, geolocation).
• Logistics-focused reports and BI: OTIF, SLA, cost per delivery, and events.
• Specialized support for Brazilian logistics operations and LGPD compliance.

Conclusion and next steps

Integrating Sensatta ERP with Meu Rastreio frees your team from rework, brings end-to-end visibility, and builds a solid foundation to cut costs and hit SLAs consistently. With unified data, automated business rules, and an exceptions Control Tower, your operation becomes predictable, scalable, and results-driven.

Ready to see it in action? Book a free demo and discover how the Sensatta + Meu Rastreio integration can accelerate your logistics: https://meurastreio.app/pt-BR/integracoes/sensatta

Or talk to a specialist to design the ideal flow for your operation.